Panda requires you to enter your username and password to access the database download which you’ll need to know in advance.
Resolving the recent update issues with Mc Afee Consumer Products Summary: This document explains how to update Mc Afee Consumer products using the Mc Afee Virtual Technician.
Description: This document explains how to address issues related to recent updates deployed by Mc Afee.
First you need to download the zip file for your specific product, for KAV or KIS go to section 3 - step 1.
Then when you have extracted the zip, run the file and wait for the definitions to download, there is no progress meter so you will have to be patient as it’s a big download of around 400MB and the Command Prompt window will close when it’s finished.
Mc Afee had previously presented a list with its software products incompatible with Windows 10 version 1607, informing users that Microsoft is working on a fix for those compatibility issues.
Intel Security has worked closely with Microsoft to ensure that Mc Afee security software and hardware products are fully compatible with Windows 10 endpoints.
If running this tool does not resolve your issues, please follow the steps in Solution 2 below to run the Mc Afee Removal Tool (MCPR2.exe), and then reinstall your Mc Afee products. pa=MC_ART_Antivirus and log in to download your software.